Privacy notice
Granted & Ready ("we", "us") is run by Syed Murtaza Raza, a sole trader trading as Granted & Ready. We are the controller of the personal data described here. Contact: [email protected] · 29 Halifax Road, Rochdale OL12 9BD. ICO registration number: [NOT SET: ICO_REG_NUMBER in .env].
This notice has three parts. Read the one that applies to you:
- Homeowners and residents — if your planning application appears in our data.
- Tradespeople — our customers, people who asked for a sample, and businesses we contact.
- Website visitors.
1. Homeowners and residents
Where we got your information
Councils publish planning applications and decisions on their public planning registers, as the law requires. We collect approved householder applications (for example extensions, loft conversions and porches) from the registers of councils in Greater Manchester. We did not get this information from you, so this section is the notice we must give under Article 14 of the UK GDPR.
What we hold
- The address of the property, and its postcode and approximate map position.
- The council's reference number, what was applied for, and the dates and decision.
- The name and business details of the agent or architect named on the application.
We do not collect or store the applicant's name, and we never download drawings or documents.
Why we use it, and our lawful basis
We tell local tradespeople (builders, roofers, electricians and so on) which properties have planning approval for building work, so they can offer their services. Our lawful basis is legitimate interests (Article 6(1)(f) UK GDPR): our interest in running this service, and tradespeople's interest in finding relevant local work, balanced against your rights. We have written down that balancing test (a "legitimate interests assessment") and you can ask for a summary.
Who we share it with
- Subscribing tradespeople. They receive the address and project details. Each one becomes an independent controller of what they receive and must follow our Lead Use Policy: they may contact you by post or another legitimate approach; they must not cold-call, email, text or WhatsApp you using our data, must not resell it, and must stop if you object.
- Service providers who host or process data for us (listed in our records; none are allowed to use your data for their own purposes).
How long we keep it
Up to 18 months after the council's decision. After that we delete the address (we may keep anonymous totals, such as "40 extensions approved in Stockport in March").
Your rights — including stopping this completely
You have an absolute right to object to your information being used for direct marketing. To opt out, use any of these. We act within 2 working days, and your address will not go to any customer again: - Online: https://grantedandready.co.uk/optout - Email: [email protected] (subject "Opt out" and your address or planning reference) - Post: 29 Halifax Road, Rochdale OL12 9BD
When you opt out we also tell any tradesperson who already received your address to stop using it.
You can also ask to see what we hold (access), ask us to correct it, or ask us to delete it. We reply within one month.
Complaints
Please contact us first. If you are unhappy with our answer you can complain to the Information Commissioner's Office: ico.org.uk/make-a-complaint, 0303 123 1113.
2. Tradespeople: customers, sample requests and prospects
What we hold
Your business name, your name, phone number, email, trade, the area you work in, whether you are a sole trader, partnership or limited company, notes from our conversations, your consent choices, and — if you subscribe — your billing records (handled by our payment provider; we never see full card numbers) and how you use the service (lists opened, leads marked "contacted" or "won").
Where it comes from
From you (calls, forms, WhatsApp, email), from Companies House (for limited companies), and from public business listings you have published (for example your website or Facebook page).
Why, and our lawful basis
| Purpose | Lawful basis |
|---|---|
| Providing the service you signed up for, billing, support | Contract |
| Keeping records for tax and accounts | Legal obligation |
| Contacting businesses about our service by phone (after checking TPS/CTPS), in person, or by B2B email to limited companies | Legitimate interests |
| Sending marketing emails or WhatsApp messages to sole traders and partnerships | Your consent (you can withdraw it at any time) |
| Improving the service and preventing misuse | Legitimate interests |
We never make automated or recorded marketing calls. We do not record calls.
Who we share it with
Our service providers (payments, email, WhatsApp, hosting, backups and other software providers), our accountant, and authorities where the law requires. Some providers are outside the UK; where they are, we rely on UK adequacy regulations or approved contract clauses.
How long we keep it
Customers: for as long as you subscribe, then 6 years for tax records (other data deleted within 12 months of leaving). Prospects who don't sign up: 24 months from our last contact, or straight away if you ask us not to contact you again (we keep a minimal "do not contact" note so we don't contact you again by mistake).
Your rights
Access, correction, deletion, restriction, objection (including an absolute right to stop marketing), portability, and withdrawing consent. Contact [email protected]. Complaints: as above, or to the ICO.
3. Website visitors
We use cookie-free analytics that do not identify you. We do not use advertising cookies. If you fill in a form, we use what you enter as described in section 2.
Version 1.0 · effective 12 October 2026 · Granted & Ready